---
description: Compare HaloITSM vs Wavity Help & Service Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HaloITSM vs Wavity Help & Service Desk Comparison
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [HaloITSM \<span\>vs\</span\> Wavity Help & Service Desk](https://www.softwareadvice.ie/compare/343984/351259/haloitsm/vs/wavity-help-and-service-desk)

# Compare HaloITSM vs Wavity Help & Service Desk

Canonical: https://www.softwareadvice.ie/compare/343984/351259/haloitsm/vs/wavity-help-and-service-desk

> Detailed comparison between HaloITSM and Wavity Help & Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloITSM | Wavity Help & Service Desk |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 44 | 40 |
| **Starting Price** | £45.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HaloITSM

- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Change Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Email Templates
- Incident Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Problem Management
- Real-Time Chat
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Wavity Help & Service Desk

- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Change Management
- Customer Database
- Customisable Branding
- Customisable Forms
- Email Templates
- Incident Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Problem Management
- Real-Time Chat
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View HaloITSM Profile](https://www.softwareadvice.ie/software/343984/haloitsm)
- [View Wavity Help & Service Desk Profile](https://www.softwareadvice.ie/software/351259/wavity-help-and-service-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/343984/351259/haloitsm/vs/wavity-help-and-service-desk)

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