---
description: Compare Chaport vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chaport vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Chaport \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.ie/compare/344629/393877/chaport/vs/zoho-desk)

# Compare Chaport vs Zoho Desk

Canonical: https://www.softwareadvice.ie/compare/344629/393877/chaport/vs/zoho-desk

> Detailed comparison between Chaport and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Chaport | Zoho Desk |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 63 | 2211 |
| **Starting Price** | US$29.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Chaport

- API
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer Communication
- Customer History
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration

### Zoho Desk

- API
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer Communication
- Customer History
- Email Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration

## Links

- [View Chaport Profile](https://www.softwareadvice.ie/software/344629/chaport)
- [View Zoho Desk Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/344629/393877/chaport/vs/zoho-desk)

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