---
description: Compare Real Time Feedback vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Real Time Feedback vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Real Time Feedback \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.ie/compare/347055/364802/real-time-feedback/vs/trustpilot)

# Compare Real Time Feedback vs Trustpilot

Canonical: https://www.softwareadvice.ie/compare/347055/364802/real-time-feedback/vs/trustpilot

> Detailed comparison between Real Time Feedback and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Real Time Feedback | Trustpilot |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 25 | 1204 |
| **Starting Price** | - | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation |

## Key features

### Real Time Feedback

- API
- Campaign Management
- Customer Database
- Customisable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Campaign Management
- Customer Database
- Customisable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Real Time Feedback Profile](https://www.softwareadvice.ie/software/347055/real-time-feedback)
- [View Trustpilot Profile](https://www.softwareadvice.ie/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.ie/compare/347055/364802/real-time-feedback/vs/trustpilot)

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