---
description: Compare Responso vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Responso vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Responso \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.ie/compare/359107/393877/responso/vs/zoho-desk)

# Compare Responso vs Zoho Desk

Canonical: https://www.softwareadvice.ie/compare/359107/393877/responso/vs/zoho-desk

> Detailed comparison between Responso and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Responso | Zoho Desk |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 2 | 2216 |
| **Starting Price** | US$9.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Responso

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

## Links

- [View Responso Profile](https://www.softwareadvice.ie/software/359107/responso)
- [View Zoho Desk Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/359107/393877/responso/vs/zoho-desk)

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