---
description: Compare ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer Comparison
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> ManageEngine AssetExplorer](https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer)

# Compare ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer

Canonical: https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer

> Detailed comparison between ManageEngine ServiceDesk Plus and ManageEngine AssetExplorer. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ManageEngine ServiceDesk Plus | ManageEngine AssetExplorer |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 231 | 13 |
| **Starting Price** | US$16.00 | US$795.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Document Management
- Inventory Management
- Location Tracking
- Monitoring
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Software License Management
- Supplier Management

### ManageEngine AssetExplorer

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Document Management
- Inventory Management
- Location Tracking
- Monitoring
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Software License Management
- Supplier Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus)
- [View ManageEngine AssetExplorer Profile](https://www.softwareadvice.ie/software/435544/manageengine-assetexplorer)
- [View Original Comparison](https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer Comparison","description":"Compare ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer","about":[{"@id":"https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus#software"},{"@id":"https://www.softwareadvice.ie/software/435544/manageengine-assetexplorer#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure library) compliance.\n\n\nServiceDesk Plus incorporates tools to help users establish process automation. It offers an automatic ticket dispatch function, which distributes new tickets to technicians based on their existing caseload and availability. This helps to manage staff workloads while minimizing the accumulation of unassigned tickets and the service degradations they can cause. Other tools include asset management, a knowledge base builder, project management functions and service level agreement management. \n\n\nFurther automation is provided by the \"business rules\" feature included with ServiceDesk Plus. This allows tickets to be automatically classified, categorized, prioritized and assigned based on a variety of dynamic criteria or rules. ServiceDesk Plus is available as an on-premise installation or as a cloud-hosted service with ServiceDesk Plus On-Demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fa96c329-c04e-4d0f-ba42-e5839e17ffaa.png","url":"https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus","@id":"https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":231},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ManageEngine AssetExplorer","description":"ManageEngine AssestExplorer is a web-based solution designed to help small to large businesses manage and track all assets across the organization. Features include IT asset inventory management, software license administration, compliance review, customizable reports and more.\n\n\nManageEngine AssestExplorer’s ITAM module allows enterprises to streamline the entire lifecycle of an asset by managing vendor details, warrant periods, pricing and more. It comes with a purchase order management module, which lets users create and manage contracts and receive regular alerts on expiry dates and renewals. Additionally, it provides configuration management database (CMDB) tool, which helps users maintain connectivity across continuous integrations (CIs) in the network, such as installations, IT services and more.\n\n\nManageEngine AssetExplorer supports integration with ManageEngine Mobile Device Manager Plus, which enables users to track information across all software and hardware assets within a centralized location. Pricing is available on request and support is extended via email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b462aa4e-94b2-4413-b6fd-5dd9a255dd8f.webp","url":"https://www.softwareadvice.ie/software/435544/manageengine-assetexplorer","@id":"https://www.softwareadvice.ie/software/435544/manageengine-assetexplorer#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":13},"offers":{"price":"795","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Android"},{"@id":"https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/4207/it-service/software","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus vs ManageEngine AssetExplorer","position":3,"item":"https://www.softwareadvice.ie/compare/360387/435544/manageengine-servicedesk-plus/vs/manageengine-assetexplorer","@type":"ListItem"}]}]}
</script>