---
description: Compare BotSailor vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BotSailor vs Wati Comparison
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [BotSailor \<span\>vs\</span\> Wati](https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati)

# Compare BotSailor vs Wati

Canonical: https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati

> Detailed comparison between BotSailor and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BotSailor | Wati |
| **Overall rating** | 3.0/5 | 4.6/5 |
| **Total Reviews** | 2 | 207 |
| **Starting Price** | US$6.99 | US$59.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### BotSailor

- AI Copilot
- API
- API Integration
- Analytics
- Automated Responses
- Chatbot
- Customer Engagement
- Customer Support
- Lead Capture
- Live Chat
- Natural Language Processing
- Scheduling
- Segmentation

### Wati

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Service Analytics
- Customer Support
- Dashboard
- Lead Management
- Live Chat
- Natural Language Processing
- Segmentation
- Support Ticket Management

## Links

- [View BotSailor Profile](https://www.softwareadvice.ie/software/360680/botsailor)
- [View Wati Profile](https://www.softwareadvice.ie/software/430256/wati)
- [View Original Comparison](https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BotSailor vs Wati Comparison","description":"Compare BotSailor vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati","about":[{"@id":"https://www.softwareadvice.ie/software/360680/botsailor#software"},{"@id":"https://www.softwareadvice.ie/software/430256/wati#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"BotSailor","description":"BotSailor is a cloud-based customer engagement and automation platform serving businesses of all sizes, across industries such as retail, e-commerce, and services. BotSailor helps teams manage customer conversations and automate messaging across channels like WhatsApp, Facebook Messenger, Instagram, and Telegram from a single dashboard. Core features include a visual chatbot builder, broadcast messaging, live chat handoff, e-commerce order notifications, and team inbox management. The chatbot builder lets businesses create automated conversation flows without coding, reducing the need for manual responses. Broadcast messaging allows teams to send targeted campaigns to large contact lists at once. The live chat handoff feature transfers conversations from a bot to a human agent when needed, keeping customer interactions on track. BotSailor also integrates with e-commerce platforms to send real-time order updates directly to customers. Support is available via email, live chat, and an online knowledge base with documentation and tutorials.","image":"https://images.g2crowd.com/display-layer-screenshots/1399098/333ee821ff7d18c3a0f7dd2ec274383b3bc6d1f1283c511a3ae54ba5d953f7dc.png","url":"https://www.softwareadvice.ie/software/360680/botsailor","@id":"https://www.softwareadvice.ie/software/360680/botsailor#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"6.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Wati","description":"Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the Agentic Customer Engagement Platform for Revenue Growth.\n\n© Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c63a4b6-eca3-4a2d-b0fd-535f42910ab5.png","url":"https://www.softwareadvice.ie/software/430256/wati","@id":"https://www.softwareadvice.ie/software/430256/wati#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":207},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/3923/chatbot/software","@type":"ListItem"},{"name":"BotSailor vs Wati","position":3,"item":"https://www.softwareadvice.ie/compare/360680/430256/botsailor/vs/wati","@type":"ListItem"}]}]}
</script>