---
description: Compare Salesforce Service Cloud vs BuildOps regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs BuildOps Comparison
---

Breadcrumb: [Home](/) > [Banking CRM Software](/directory/336/banking-crm/software) > [Salesforce Service Cloud \<span\>vs\</span\> BuildOps](https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops)

# Compare Salesforce Service Cloud vs BuildOps

Canonical: https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops

> Detailed comparison between Salesforce Service Cloud and BuildOps. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Service Cloud | BuildOps |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 820 | 151 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Service Cloud

- API
- Asset Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Dispatch Management
- Job Costing
- Job Management
- Job Tracking
- Lead Management
- Maintenance Scheduling
- Real-Time Data
- Routing
- Scheduling
- Service History
- Technician Management
- Time Tracking
- Work Order Creation

### BuildOps

- API
- Asset Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Dispatch Management
- Job Costing
- Job Management
- Job Tracking
- Lead Management
- Maintenance Scheduling
- Real-Time Data
- Routing
- Scheduling
- Service History
- Technician Management
- Time Tracking
- Work Order Creation

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.ie/software/363691/service-cloud)
- [View BuildOps Profile](https://www.softwareadvice.ie/software/426830/buildops)
- [View Original Comparison](https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Service Cloud vs BuildOps Comparison","description":"Compare Salesforce Service Cloud vs BuildOps regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops","about":[{"@id":"https://www.softwareadvice.ie/software/363691/service-cloud#software"},{"@id":"https://www.softwareadvice.ie/software/426830/buildops#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Salesforce Service Cloud","description":"Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multiple channels. It provides tools for various service teams, including contact centers, field service operations, HR departments, and IT service teams. The platform focuses on enhancing customer interactions.\n\nKey features include omni-channel support, centralized case management, and AI capabilities that automate routine tasks, allowing service representatives to address more complex issues. It integrates digital channels, connects phone systems with CRM data, and offers self-service portals for around-the-clock customer support. The platform also includes a centralized knowledge management system, providing access to a digital library for both agents and customers.\n\nService Cloud provides analytics and data insights to help service leaders make informed decisions. Field service tools support workforce productivity by streamlining operations. The platform's unified structure ensures customer information is connected, enabling consistent support experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95fe3cf2-6a07-466a-9c28-c1157335dcc4.jpg","url":"https://www.softwareadvice.ie/software/363691/service-cloud","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/363691/service-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":820},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"BuildOps","description":"BuildOps for commercial HVAC, plumbing and electrical service businesses is a cloud-based field service management platform. BuildOps mobile and web-based applications streamline communication between office staff and field technicians, improving both operations and customer experience.\n\nThe BuildOps platform enables office staff to schedule jobs, projects and recurring services without leaving the dispatch board. Owners and managers are provided with automated real-time reporting to identify trends, monitor technician success and make better business decisions. With BuildOps mobile app, technicians use their phone or tablet to attach notes, audio, photos, videos and PDFs directly to work orders. Work orders with attachments and summary of work performed can be emailed directly to customers, increasing turnaround time for approval of work and payment. \n\nBuildOps offers service on a monthly subscription-based pricing plan that includes support via phone, chat, and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f3bc6595-9b50-4fd7-877d-21df004c9697.png","url":"https://www.softwareadvice.ie/software/426830/buildops","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/426830/buildops#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":151},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Banking CRM Software","position":2,"item":"/directory/336/banking-crm/software","@type":"ListItem"},{"name":"Salesforce Service Cloud vs BuildOps","position":3,"item":"https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/363691/426830/service-cloud/vs/buildops#breadcrumblist"}]}
</script>
