---
description: Compare Salesforce Service Cloud vs SAP Sales Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs SAP Sales Cloud Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Salesforce Service Cloud \<span\>vs\</span\> SAP Sales Cloud](https://www.softwareadvice.ie/compare/363691/445907/service-cloud/vs/sap-sales-cloud)

# Compare Salesforce Service Cloud vs SAP Sales Cloud

Canonical: https://www.softwareadvice.ie/compare/363691/445907/service-cloud/vs/sap-sales-cloud

> Detailed comparison between Salesforce Service Cloud and SAP Sales Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | SAP Sales Cloud |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 820 | 22 |
| **Starting Price** | US$25.00 | US$57.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Salesforce Service Cloud

- Access Controls/Permissions
- Asset Tracking
- Call Tracking
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Contract/License Management
- Customer Complaint Tracking
- Data Import/Export
- Data Visualisation
- Interaction Tracking
- Lead Management
- Performance Management
- Prioritisation
- Reporting/Analytics
- Search/Filter
- Service History
- Third-Party Integrations

### SAP Sales Cloud

- Access Controls/Permissions
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Data Import/Export
- Data Visualisation
- Interaction Tracking
- Lead Management
- Performance Management
- Pipeline Reports
- Prioritisation
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.ie/software/363691/service-cloud)
- [View SAP Sales Cloud Profile](https://www.softwareadvice.ie/software/445907/sap-sales-cloud)
- [View Original Comparison](https://www.softwareadvice.ie/compare/363691/445907/service-cloud/vs/sap-sales-cloud)

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