---
description: Compare Trustpilot vs Collect.chat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Trustpilot vs Collect.chat Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Collect.chat](https://www.softwareadvice.ie/compare/364802/476752/trustpilot/vs/Collect-chat)

# Compare Trustpilot vs Collect.chat

Canonical: https://www.softwareadvice.ie/compare/364802/476752/trustpilot/vs/Collect-chat

> Detailed comparison between Trustpilot and Collect.chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Collect.chat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 1204 | 43 |
| **Starting Price** | US$299.00 | US$19.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Documentation, Videos |

## Key features

### Trustpilot

- API
- Alerts/Notifications
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

### Collect.chat

- API
- Alerts/Notifications
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Notifications
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.softwareadvice.ie/software/364802/trustpilot)
- [View Collect.chat Profile](https://www.softwareadvice.ie/software/476752/Collect-chat)
- [View Original Comparison](https://www.softwareadvice.ie/compare/364802/476752/trustpilot/vs/Collect-chat)

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