---
description: Compare Pulseway vs xMatters regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pulseway vs xMatters Comparison
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [Pulseway \<span\>vs\</span\> xMatters](https://www.softwareadvice.ie/compare/36599/168379/pulseway/vs/xmatters)

# Compare Pulseway vs xMatters

Canonical: https://www.softwareadvice.ie/compare/36599/168379/pulseway/vs/xmatters

> Detailed comparison between Pulseway and xMatters. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pulseway | xMatters |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 310 | 141 |
| **Starting Price** | US$67.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pulseway

- API
- Access Controls/Permissions
- Activity Tracking
- Application Management
- Chat/Messaging
- Collaboration Tools
- Dashboard
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Reporting
- Single Sign On
- Uptime Reporting
- Workflow Management

### xMatters

- API
- Access Controls/Permissions
- Activity Tracking
- Application Management
- Chat/Messaging
- Collaboration Tools
- Dashboard
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Reporting
- Single Sign On
- Uptime Reporting
- Workflow Management

## Links

- [View Pulseway Profile](https://www.softwareadvice.ie/software/36599/pulseway)
- [View xMatters Profile](https://www.softwareadvice.ie/software/168379/xmatters)
- [View Original Comparison](https://www.softwareadvice.ie/compare/36599/168379/pulseway/vs/xmatters)

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