---
description: Compare Zendesk Talk vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Talk vs Ivanti Neurons for ITSM Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Zendesk Talk \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.softwareadvice.ie/compare/368594/405089/zendesk-talk/vs/ivanti-neurons-for-itsm)

# Compare Zendesk Talk vs Ivanti Neurons for ITSM

Canonical: https://www.softwareadvice.ie/compare/368594/405089/zendesk-talk/vs/ivanti-neurons-for-itsm

> Detailed comparison between Zendesk Talk and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Talk | Ivanti Neurons for ITSM |
| **Overall rating** | 4.5/5 | 3.9/5 |
| **Total Reviews** | 21 | 15 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | - | In Person, Live Online, Documentation, Videos |

## Key features

### Zendesk Talk

- Automatic Call Distribution
- Call Logging
- Call Routing
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Data Security
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

### Ivanti Neurons for ITSM

- Analytics
- CMDB
- Change Management
- IT Asset Management
- Incident Management

## Links

- [View Zendesk Talk Profile](https://www.softwareadvice.ie/software/368594/zendesk-talk)
- [View Ivanti Neurons for ITSM Profile](https://www.softwareadvice.ie/software/405089/ivanti-neurons-for-itsm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/368594/405089/zendesk-talk/vs/ivanti-neurons-for-itsm)

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