---
description: Compare FootPrints vs Xurrent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FootPrints vs Xurrent Comparison
---

Breadcrumb: [Home](/) > [Computer Inventory Software](/directory/3721/computer-inventory/software) > [FootPrints \<span\>vs\</span\> Xurrent](https://www.softwareadvice.ie/compare/37363/140815/footprints/vs/itrp)

# Compare FootPrints vs Xurrent

Canonical: https://www.softwareadvice.ie/compare/37363/140815/footprints/vs/itrp

> Detailed comparison between FootPrints and Xurrent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | FootPrints | Xurrent |
| **Overall rating** | 3.5/5 | 4.7/5 |
| **Total Reviews** | 34 | 27 |
| **Starting Price** | US$1,000.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### FootPrints

- API
- Activity Tracking
- Alerts/Escalation
- Approval Process Control
- Asset Tracking
- Audit Trail
- Availability Management
- Capacity Management
- Change Management
- Contract/License Management
- Customisable Reports
- Dashboard Creation
- Incident Management
- Prioritisation
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics
- Support Ticket Management
- Workflow Management

### Xurrent

- API
- Activity Tracking
- Alerts/Escalation
- Approval Process Control
- Asset Tracking
- Audit Trail
- Availability Management
- Capacity Management
- Change Management
- Contract/License Management
- Customisable Reports
- Dashboard Creation
- Incident Management
- Prioritisation
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics
- Support Ticket Management
- Workflow Management

## Links

- [View FootPrints Profile](https://www.softwareadvice.ie/software/37363/footprints)
- [View Xurrent Profile](https://www.softwareadvice.ie/software/140815/itrp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/37363/140815/footprints/vs/itrp)

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