---
description: Compare Intercom vs Ninja regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Intercom vs Ninja Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Intercom \<span\>vs\</span\> Ninja](https://www.softwareadvice.ie/compare/378292/521929/intercom/vs/Ninja)

# Compare Intercom vs Ninja

Canonical: https://www.softwareadvice.ie/compare/378292/521929/intercom/vs/Ninja

> Detailed comparison between Intercom and Ninja. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Ninja |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1133 | 2 |
| **Starting Price** | US$39.00 | US$5.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Intercom

- AI Copilot
- Automated Responses
- Chatbot
- Client Management
- Contextual Guidance
- Customisable Templates
- For Sales/Marketing
- Language Detection
- Lead Management
- Monitoring
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Process/Workflow Automation
- Real-Time Data
- Sentiment Analysis
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Website Visitor Tracking

### Ninja

- AI Copilot
- Automated Responses
- Chatbot
- Contextual Guidance
- For Sales/Marketing
- Language Detection
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Process/Workflow Automation
- Sentiment Analysis
- Transcripts/Chat History

## Links

- [View Intercom Profile](https://www.softwareadvice.ie/software/378292/intercom)
- [View Ninja Profile](https://www.softwareadvice.ie/software/521929/Ninja)
- [View Original Comparison](https://www.softwareadvice.ie/compare/378292/521929/intercom/vs/Ninja)

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