---
description: Compare Answerbase vs Zendesk Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Answerbase vs Zendesk Suite Comparison
---

Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Answerbase \<span\>vs\</span\> Zendesk Suite](https://www.softwareadvice.ie/compare/3891/26892/answerbase/vs/zendesk-talk)

# Compare Answerbase vs Zendesk Suite

Canonical: https://www.softwareadvice.ie/compare/3891/26892/answerbase/vs/zendesk-talk

> Detailed comparison between Answerbase and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Answerbase | Zendesk Suite |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 11 | 4072 |
| **Starting Price** | US$19.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Answerbase

- API
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Decision Support Systems
- Full Text Search
- Gamification
- Group Management
- Knowledge Management
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Video Support

### Zendesk Suite

- API
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Decision Support Systems
- Full Text Search
- Gamification
- Group Management
- Knowledge Management
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Video Support

## Links

- [View Answerbase Profile](https://www.softwareadvice.ie/software/3891/answerbase)
- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/3891/26892/answerbase/vs/zendesk-talk)

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