---
description: Compare Answerbase vs Salesforce Service Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Answerbase vs Salesforce Service Cloud Comparison
---

Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Answerbase \<span\>vs\</span\> Salesforce Service Cloud](https://www.softwareadvice.ie/compare/3891/363691/answerbase/vs/service-cloud)

# Compare Answerbase vs Salesforce Service Cloud

Canonical: https://www.softwareadvice.ie/compare/3891/363691/answerbase/vs/service-cloud

> Detailed comparison between Answerbase and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Answerbase | Salesforce Service Cloud |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 11 | 820 |
| **Starting Price** | US$19.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Answerbase

- API
- Access Controls/Permissions
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Document Management
- Full Text Search
- Inventory Management
- Knowledge Management
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Website Integration

### Salesforce Service Cloud

- API
- Access Controls/Permissions
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Templates
- Document Management
- Full Text Search
- Inventory Management
- Knowledge Management
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Website Integration

## Links

- [View Answerbase Profile](https://www.softwareadvice.ie/software/3891/answerbase)
- [View Salesforce Service Cloud Profile](https://www.softwareadvice.ie/software/363691/service-cloud)
- [View Original Comparison](https://www.softwareadvice.ie/compare/3891/363691/answerbase/vs/service-cloud)

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