---
description: Compare 8x8 Contact Center vs Sobot Nexus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 8x8 Contact Center vs Sobot Nexus Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [8x8 Contact Center \<span\>vs\</span\> Sobot Nexus](https://www.softwareadvice.ie/compare/391471/524506/8x8-contact-center/vs/Sobot)

# Compare 8x8 Contact Center vs Sobot Nexus

Canonical: https://www.softwareadvice.ie/compare/391471/524506/8x8-contact-center/vs/Sobot

> Detailed comparison between 8x8 Contact Center and Sobot Nexus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Contact Center | Sobot Nexus |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 47 | 118 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### 8x8 Contact Center

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Live Chat
- Monitoring
- On-Demand Communications
- Performance Management
- Performance Metrics
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

### Sobot Nexus

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer History
- Live Chat
- Monitoring
- On-Demand Communications
- Performance Management
- Performance Metrics
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View 8x8 Contact Center Profile](https://www.softwareadvice.ie/software/391471/8x8-contact-center)
- [View Sobot Nexus Profile](https://www.softwareadvice.ie/software/524506/Sobot)
- [View Original Comparison](https://www.softwareadvice.ie/compare/391471/524506/8x8-contact-center/vs/Sobot)

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