---
description: Compare Bigin by Zoho CRM vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bigin by Zoho CRM vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/4153/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.ie/compare/392397/393877/bigin-by-zoho-crm/vs/zoho-desk)

# Compare Bigin by Zoho CRM vs Zoho Desk

Canonical: https://www.softwareadvice.ie/compare/392397/393877/bigin-by-zoho-crm/vs/zoho-desk

> Detailed comparison between Bigin by Zoho CRM and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Zoho Desk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 744 | 2216 |
| **Starting Price** | US$1.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bigin by Zoho CRM

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing

### Zoho Desk

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Bigin by Zoho CRM Profile](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm)
- [View Zoho Desk Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/392397/393877/bigin-by-zoho-crm/vs/zoho-desk)

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