Avaya Cloud Office vs inConcert Contact Center Comparison

Avaya Cloud Office

Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesses. It features auto dialing,... Learn more

Target size

inConcert Contact Center

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a... Learn more

Target size

Avaya Cloud Office

Overall rating

4.2
(39 reviews)

Features rating

Value for Money
3.6
Features
4.1
Ease of Use
3.8
Customer Support
3.9
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inConcert Contact Center

Overall rating

4
(8 reviews)

Features rating

Value for Money
4.3
Features
4.1
Ease of Use
3.6
Customer Support
3.3
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Avaya Cloud Office
  • Free Version
  • Free Trial
inConcert Contact Center
Not provided by vendor
  • Free Version
  • Free Trial
Avaya Cloud Office
  • Cloud-based
  • On-premise
inConcert Contact Center
  • Cloud-based
  • On-premise
Avaya Cloud Office
  • Knowledge Base
  • 24/7 (Live rep)
inConcert Contact Center
  • Knowledge Base
  • 24/7 (Live rep)