---
description: Compare Pega CRM vs SAP Customer Experience regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pega CRM vs SAP Customer Experience Comparison
---

Breadcrumb: [Home](/) > [Ecommerce CRM Software](/directory/3634/ecommerce/software) > [Pega CRM \<span\>vs\</span\> SAP Customer Experience](https://www.softwareadvice.ie/compare/4045/416356/pega-crm/vs/sap-customer-experience)

# Compare Pega CRM vs SAP Customer Experience

Canonical: https://www.softwareadvice.ie/compare/4045/416356/pega-crm/vs/sap-customer-experience

> Detailed comparison between Pega CRM and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pega CRM | SAP Customer Experience |
| **Overall rating** | 3.9/5 | 4.3/5 |
| **Total Reviews** | 13 | 245 |
| **Starting Price** | US$90.00 | US$58.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Pega CRM

- CRM
- Contact Management
- Customer Database
- Email Management
- For Insurance Industry
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

### SAP Customer Experience

- CRM
- Campaign Planning
- Channel Management
- Client Management
- Contact Management
- Customer Complaint Tracking
- Customer Database
- Email Management
- For Insurance Industry
- For Startups
- Interaction Tracking
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Support Ticket Management

## Links

- [View Pega CRM Profile](https://www.softwareadvice.ie/software/4045/pega-crm)
- [View SAP Customer Experience Profile](https://www.softwareadvice.ie/software/416356/sap-customer-experience)
- [View Original Comparison](https://www.softwareadvice.ie/compare/4045/416356/pega-crm/vs/sap-customer-experience)

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