---
description: Compare Infradesk vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Infradesk vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Infradesk \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/407102/436317/infradesk/vs/freshservice)

# Compare Infradesk vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/407102/436317/infradesk/vs/freshservice

> Detailed comparison between Infradesk and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Infradesk | Freshservice |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 17 | 685 |
| **Starting Price** | R$69.90 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Infradesk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Chat/Messaging
- Contract/License Management
- Dashboard
- For IT Project Management
- Incident Management
- Live Chat
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Status Tracking
- Supplier Management
- Support Ticket Management
- Workflow Management

### Freshservice

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Chat/Messaging
- Contract/License Management
- Dashboard
- For IT Project Management
- Incident Management
- Live Chat
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Status Tracking
- Supplier Management
- Support Ticket Management
- Workflow Management

## Links

- [View Infradesk Profile](https://www.softwareadvice.ie/software/407102/infradesk)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/407102/436317/infradesk/vs/freshservice)

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