---
description: Compare CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management Comparison
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/4390/cmms/software) > [CivicPlus SeeClickFix 311 CRM \<span\>vs\</span\> GOGov Citizen Request Management](https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management)

# Compare CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management

Canonical: https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management

> Detailed comparison between CivicPlus SeeClickFix 311 CRM and GOGov Citizen Request Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CivicPlus SeeClickFix 311 CRM | GOGov Citizen Request Management |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 46 | 0 |
| **Starting Price** | - | US$2,500.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CivicPlus SeeClickFix 311 CRM

- Asset Tracking
- Code Enforcement
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- For Government
- Help Desk Management
- Issue Scheduling
- Lead Capture
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys & Feedback

### GOGov Citizen Request Management

- Code Enforcement
- For Government
- Self Service Portal

## Links

- [View CivicPlus SeeClickFix 311 CRM Profile](https://www.softwareadvice.ie/software/428411/seeclickfix)
- [View GOGov Citizen Request Management Profile](https://www.softwareadvice.ie/software/450689/GOGov-Citizen-Request-Management)
- [View Original Comparison](https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management Comparison","description":"Compare CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management","about":[{"@id":"https://www.softwareadvice.ie/software/428411/seeclickfix#software"},{"@id":"https://www.softwareadvice.ie/software/450689/GOGov-Citizen-Request-Management#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"CivicPlus SeeClickFix 311 CRM","description":"The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions.\n\nBy automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time &amp; resources.\n\nActive communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities’ needs and more effective resource allocation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8f243b44-b79b-41cf-aa89-7e673e9927d2.png","url":"https://www.softwareadvice.ie/software/428411/seeclickfix","@id":"https://www.softwareadvice.ie/software/428411/seeclickfix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":46},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"GOGov Citizen Request Management","description":"GOGov Citizen Request Management is a cloud and mobile-based citizen engagement software designed for municipalities to handle citizen requests and feedback, streamline communication and service delivery and more.\n\nGOGov Citizen Request Management enables residents to submit service requests, report issues and communicate with the local government. The platform lets municipal staff track, manage and resolve requests for citizen satisfaction and engagement. \n\nGOGov Citizen Request Management’s GPS-enabled features allow location tracking, enabling field crews to address issues such as pothole repairs, code enforcement and general inquiries. The platform offers reporting tools and integrates with other systems such as GOGov CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eeeaa72d-412a-444f-9218-d3dba1d16b74.png","url":"https://www.softwareadvice.ie/software/450689/GOGov-Citizen-Request-Management","@id":"https://www.softwareadvice.ie/software/450689/GOGov-Citizen-Request-Management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"2500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@id":"https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Maintenance Management Software","position":2,"item":"/directory/4390/cmms/software","@type":"ListItem"},{"name":"CivicPlus SeeClickFix 311 CRM vs GOGov Citizen Request Management","position":3,"item":"https://www.softwareadvice.ie/compare/428411/450689/seeclickfix/vs/GOGov-Citizen-Request-Management","@type":"ListItem"}]}]}
</script>