---
description: Compare ManageEngine ServiceDesk Plus MSP vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus MSP vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/4135/psa/software) > [ManageEngine ServiceDesk Plus MSP \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/435288/436317/manageengine-servicedesk-plus-msp/vs/freshservice)

# Compare ManageEngine ServiceDesk Plus MSP vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/435288/436317/manageengine-servicedesk-plus-msp/vs/freshservice

> Detailed comparison between ManageEngine ServiceDesk Plus MSP and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus MSP | Freshservice |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 5 | 685 |
| **Starting Price** | US$1,445.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus MSP

- Analytics
- Approval Workflow
- Asset Tracking
- Billing & Invoicing
- CMDB
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Management
- Knowledge Management
- License Management
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Ticket Management

### Freshservice

- Analytics
- Approval Workflow
- Asset Tracking
- Billing & Invoicing
- CMDB
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Management
- Knowledge Management
- License Management
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Ticket Management

## Links

- [View ManageEngine ServiceDesk Plus MSP Profile](https://www.softwareadvice.ie/software/435288/manageengine-servicedesk-plus-msp)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/435288/436317/manageengine-servicedesk-plus-msp/vs/freshservice)

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