---
description: Compare Front vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Front vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Front \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.ie/compare/44733/109980/front/vs/liveagent)

# Compare Front vs LiveAgent

Canonical: https://www.softwareadvice.ie/compare/44733/109980/front/vs/liveagent

> Detailed comparison between Front and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | LiveAgent |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 286 | 1753 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Front

- Account Management
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Reminders
- Support Ticket Management
- Transfers/Routing
- Video Chat
- Video Conferencing

### LiveAgent

- Account Management
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Reminders
- Support Ticket Management
- Transfers/Routing
- Video Chat
- Video Conferencing

## Links

- [View Front Profile](https://www.softwareadvice.ie/software/44733/front)
- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.ie/compare/44733/109980/front/vs/liveagent)

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