---
description: Compare Shape vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Shape vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Shape \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.ie/compare/49041/392464/shapeb/vs/zoho-crm)

# Compare Shape vs Zoho CRM

Canonical: https://www.softwareadvice.ie/compare/49041/392464/shapeb/vs/zoho-crm

> Detailed comparison between Shape and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shape | Zoho CRM |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 44 | 6973 |
| **Starting Price** | US$119.00 | US$14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Shape

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Contract/License Management
- Customer Database
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Proposal Generation
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling
- Segmentation
- Web-based Deployment

### Zoho CRM

- API
- Accounting
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Contract/License Management
- Customer Database
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Proposal Generation
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling
- Segmentation
- Web-based Deployment

## Links

- [View Shape Profile](https://www.softwareadvice.ie/software/49041/shapeb)
- [View Zoho CRM Profile](https://www.softwareadvice.ie/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/49041/392464/shapeb/vs/zoho-crm)

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