---
description: Compare 3CX vs Switchboard regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 3CX vs Switchboard Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [3CX \<span\>vs\</span\> Switchboard](https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard)

# Compare 3CX vs Switchboard

Canonical: https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard

> Detailed comparison between 3CX and Switchboard. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Switchboard |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 465 | 1 |
| **Starting Price** | US$350.00 | US$1.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### 3CX

- API
- Access Controls/Permissions
- Alerts/Notifications
- Audio Calls
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- File Sharing
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Two-Way Audio & Video
- Video Call Recording
- Video Conferencing

### Switchboard

- API
- Access Controls/Permissions
- Alerts/Notifications
- Audio Calls
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Sharing
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Two-Way Audio & Video
- Video Call Recording
- Video Conferencing

## Links

- [View 3CX Profile](https://www.softwareadvice.ie/software/4936/3cx-phone-system)
- [View Switchboard Profile](https://www.softwareadvice.ie/software/173596/switchboard)
- [View Original Comparison](https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Switchboard Comparison","description":"Compare 3CX vs Switchboard regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard","about":[{"@id":"https://www.softwareadvice.ie/software/4936/3cx-phone-system#software"},{"@id":"https://www.softwareadvice.ie/software/173596/switchboard#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.ie/software/4936/3cx-phone-system","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/4936/3cx-phone-system#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Switchboard","description":"Switchboard is an intelligent voice chat app that allows users to communicate with ease without experiencing any interruptions. With voice over IP, users are able to connect with other team members instantly, creating a virtual office environment. Switchboard includes instant voice and video chat, 1:1 messaging, voice and audio controls, push notifications, voice messages with transcripts, custom channels, and more.\n\n\nSwitchboard provides users with the tools to communicate and collaborate with team members, whether in the office or working remotely. For team availability, presence indicators will show whether team members are available or if they are busy. With hands-free communication, Switchboard allows users to connect and communicate with team members without interacting with an interface by using Switchboard's voice recognition and natural language processing (NLP). Users are also able to communicate via messaging if voice chat isn't necessary.\n\n\nSwitchboard integrates with third-party solutions such as Slack, Spotify, Alexa, Siri and more. Switchboard is only available via iOS mobile devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d30d3eee-0d6d-4e3e-8f3e-8b71711ba045.jpg","url":"https://www.softwareadvice.ie/software/173596/switchboard","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/173596/switchboard#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":4.0},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"3CX vs Switchboard","position":3,"item":"https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/4936/173596/3cx-phone-system/vs/switchboard#breadcrumblist"}]}
</script>