---
description: Compare ZooM vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ZooM vs 800.com Comparison
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [ZooM \<span\>vs\</span\> 800.com](https://www.softwareadvice.ie/compare/49629/120982/zoom/vs/800-com)

# Compare ZooM vs 800.com

Canonical: https://www.softwareadvice.ie/compare/49629/120982/zoom/vs/800-com

> Detailed comparison between ZooM and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZooM | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 63 | 330 |
| **Starting Price** | US$26.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### ZooM

- API
- CRM
- Channel Management
- Commission Management
- Contact Management
- Lead Management
- Live Chat
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Sales Activity Management

### 800.com

- API
- Archiving & Retention
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Contact Management
- Keyword Tracking
- Live Chat
- Real-Time Reporting
- Recording
- Virtual Call Centre

## Links

- [View ZooM Profile](https://www.softwareadvice.ie/software/49629/zoom)
- [View 800.com Profile](https://www.softwareadvice.ie/software/120982/800-com)
- [View Original Comparison](https://www.softwareadvice.ie/compare/49629/120982/zoom/vs/800-com)

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