---
description: Compare ZIWO vs Dynamics 365 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ZIWO vs Dynamics 365 Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [ZIWO \<span\>vs\</span\> Dynamics 365](https://www.softwareadvice.ie/compare/52205/106335/ziwo/vs/microsoft-dynamics-crm)

# Compare ZIWO vs Dynamics 365

Canonical: https://www.softwareadvice.ie/compare/52205/106335/ziwo/vs/microsoft-dynamics-crm

> Detailed comparison between ZIWO and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZIWO | Dynamics 365 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 108 | 5811 |
| **Starting Price** | US$40.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### ZIWO

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Conversion Tracking
- Employee Scheduling
- For Call Centres
- Labor Forecasting
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

### Dynamics 365

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Conversion Tracking
- Employee Scheduling
- For Call Centres
- Labor Forecasting
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View ZIWO Profile](https://www.softwareadvice.ie/software/52205/ziwo)
- [View Dynamics 365 Profile](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/52205/106335/ziwo/vs/microsoft-dynamics-crm)

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