---
description: Compare UVdesk vs Dynamics 365 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: UVdesk vs Dynamics 365 Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [UVdesk \<span\>vs\</span\> Dynamics 365](https://www.softwareadvice.ie/compare/52393/106335/uvdesk/vs/microsoft-dynamics-crm)

# Compare UVdesk vs Dynamics 365

Canonical: https://www.softwareadvice.ie/compare/52393/106335/uvdesk/vs/microsoft-dynamics-crm

> Detailed comparison between UVdesk and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UVdesk | Dynamics 365 |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 24 | 5822 |
| **Starting Price** | US$11.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### UVdesk

- API
- Activity Dashboard
- Customisable Branding
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Workflow Management

### Dynamics 365

- API
- Activity Dashboard
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Data Integration
- Email Templates
- Fund Management
- KPI Monitoring
- Knowledge Base Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Workflow Management

## Links

- [View UVdesk Profile](https://www.softwareadvice.ie/software/52393/uvdesk)
- [View Dynamics 365 Profile](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/52393/106335/uvdesk/vs/microsoft-dynamics-crm)

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