---
description: Compare UXPressia vs XM for Customer Experience regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: UXPressia vs XM for Customer Experience Comparison
---

Breadcrumb: [Home](/) > [Personalization Software](/directory/4276/personalization/software) > [UXPressia \<span\>vs\</span\> XM for Customer Experience](https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm)

# Compare UXPressia vs XM for Customer Experience

Canonical: https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm

> Detailed comparison between UXPressia and XM for Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UXPressia | XM for Customer Experience |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 80 | 255 |
| **Starting Price** | US$95.00 | US$1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### UXPressia

- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Feedback Management
- Map Creation
- Multi-Channel Data Collection
- Personalisation
- Real-Time Data
- Tagging
- Third-Party Integrations
- Visual Analytics

### XM for Customer Experience

- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Feedback Management
- Map Creation
- Multi-Channel Data Collection
- Personalisation
- Real-Time Data
- Tagging
- Third-Party Integrations
- Visual Analytics

## Links

- [View UXPressia Profile](https://www.softwareadvice.ie/software/54637/uxpressia)
- [View XM for Customer Experience Profile](https://www.softwareadvice.ie/software/94382/qualtrics-customerxm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"UXPressia vs XM for Customer Experience Comparison","description":"Compare UXPressia vs XM for Customer Experience regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm","about":[{"@id":"https://www.softwareadvice.ie/software/54637/uxpressia#software"},{"@id":"https://www.softwareadvice.ie/software/94382/qualtrics-customerxm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"UXPressia","description":"Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights into customer interactions across channels and collaborate with stakeholders in real-time.\n\n\nKey features of Uxpressia include email sharing, customizable branding, multi-persona views, data export and role management. The personas online tool lets enterprises create custom persona types or use existing profiles to differentiate between users, buyers, and customers based on their market sizes. Additionally, users can export customer personas and impact maps offline by printing them into PNG or PDF formats.\n\n\nUxpressia's customer journey map online tool allows users to personalize customer journeys mapping by adding images, documents, videos, research data, customer quotes and more. It integrates with Google Analytics and Mixpanel. It is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d77e818-0ed4-4bf0-96d2-a66bfb2ec329.png","url":"https://www.softwareadvice.ie/software/54637/uxpressia","@id":"https://www.softwareadvice.ie/software/54637/uxpressia#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":80},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"XM for Customer Experience","description":"Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.\n\n\nThe application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. \n\n\nQualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ccd60d04-e9b1-424d-a8a1-13921384bd83.png","url":"https://www.softwareadvice.ie/software/94382/qualtrics-customerxm","@id":"https://www.softwareadvice.ie/software/94382/qualtrics-customerxm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":255},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Personalization Software","position":2,"item":"/directory/4276/personalization/software","@type":"ListItem"},{"name":"UXPressia vs XM for Customer Experience","position":3,"item":"https://www.softwareadvice.ie/compare/54637/94382/uxpressia/vs/qualtrics-customerxm","@type":"ListItem"}]}]}
</script>
