---
description: Compare Zultys MX System vs Dialpad regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zultys MX System vs Dialpad Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Zultys MX System \<span\>vs\</span\> Dialpad](https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad)

# Compare Zultys MX System vs Dialpad

Canonical: https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad

> Detailed comparison between Zultys MX System and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zultys MX System | Dialpad |
| **Overall rating** | 3.7/5 | 4.2/5 |
| **Total Reviews** | 27 | 563 |
| **Starting Price** | - | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zultys MX System

- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Conferencing
- Contact Management
- Live Chat
- Unified Communications
- Video Conferencing
- VoIP Connection
- Voice Mail

### Dialpad

- AI/Machine Learning
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Conferencing
- Contact Management
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Recording
- Unified Communications
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View Zultys MX System Profile](https://www.softwareadvice.ie/software/5513/zultys-mx)
- [View Dialpad Profile](https://www.softwareadvice.ie/software/74028/dialpad)
- [View Original Comparison](https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zultys MX System vs Dialpad Comparison","description":"Compare Zultys MX System vs Dialpad regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad","about":[{"@id":"https://www.softwareadvice.ie/software/5513/zultys-mx#software"},{"@id":"https://www.softwareadvice.ie/software/74028/dialpad#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Zultys MX System","description":"Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment.\n\n\nZultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution.\n\n\nOther features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold.\n\n\nLicensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f514193-5c2f-4afb-ba09-8bbef24b5e8c.png","url":"https://www.softwareadvice.ie/software/5513/zultys-mx","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/5513/zultys-mx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":3.7},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"name":"Dialpad","description":"Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services.\n\nDialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance.\n\nDialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/517958d5-a2b4-4f99-bd4c-f34d9b631b2b.png","url":"https://www.softwareadvice.ie/software/74028/dialpad","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/74028/dialpad#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":563,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/4508/voip/software","@type":"ListItem"},{"name":"Zultys MX System vs Dialpad","position":3,"item":"https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/5513/74028/zultys-mx/vs/dialpad#breadcrumblist"}]}
</script>
