---
description: Compare Alloy Navigator vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alloy Navigator vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [Alloy Navigator \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk)

# Compare Alloy Navigator vs Zendesk Talk

Canonical: https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk

> Detailed comparison between Alloy Navigator and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alloy Navigator | Zendesk Talk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 64 | 21 |
| **Starting Price** | US$19.00 | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Key features

### Alloy Navigator

- Ad hoc Reporting
- Asset Tracking
- Automated Routing
- Customisable Templates
- Customizable Fields
- Dashboard
- Help Desk Management
- Issue Scheduling
- Multi-Channel Communication
- Real-Time Data
- Real-Time Monitoring
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Reservations Management
- Support Ticket Management

### Zendesk Talk

- Automated Routing
- Automatic Call Distribution
- Call Tagging
- Computer Telephony Integration
- Customizable Fields
- Dashboard
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Alloy Navigator Profile](https://www.softwareadvice.ie/software/57082/alloy-navigator)
- [View Zendesk Talk Profile](https://www.softwareadvice.ie/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alloy Navigator vs Zendesk Talk Comparison","description":"Compare Alloy Navigator vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk","about":[{"@id":"https://www.softwareadvice.ie/software/57082/alloy-navigator#software"},{"@id":"https://www.softwareadvice.ie/software/368594/zendesk-talk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Alloy Navigator","description":"Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilities and ITIL standards such as change and configuration management. Navigator also creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.\n\n\nAlloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Additionally, workflow management tools enable users to design custom IT processes that can altered to the specific needs of their business and personnel. The system also offers an online web and self-service portal for end users as well as a mobile portal for technicians.\n\n\nAlloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance with software licensing tools. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd5fe4a7-4d83-4f9e-ab4b-15e7b641d856.png","url":"https://www.softwareadvice.ie/software/57082/alloy-navigator","@id":"https://www.softwareadvice.ie/software/57082/alloy-navigator#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":64},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zendesk Talk","description":"Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique needs and integrates seamlessly with your existing system. Users can also access detailed call reports, monitor calls for quality assurance, and record calls for training purposes. Zendesk Talk is sold within the Zendesk Suite. The Suite is available in 5 different plans. Contact Zendesk or view their pricing page to see which option is best for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d75957b-5540-4213-bc13-b4055219b730.png","url":"https://www.softwareadvice.ie/software/368594/zendesk-talk","@id":"https://www.softwareadvice.ie/software/368594/zendesk-talk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":21},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/1884/knowledge-management/software","@type":"ListItem"},{"name":"Alloy Navigator vs Zendesk Talk","position":3,"item":"https://www.softwareadvice.ie/compare/57082/368594/alloy-navigator/vs/zendesk-talk","@type":"ListItem"}]}]}
</script>
