---
description: Compare ShipHero vs Item regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ShipHero vs Item Comparison
---

Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/251/warehouse-management-system/software) > [ShipHero \<span\>vs\</span\> Item](https://www.softwareadvice.ie/compare/61425/429471/shiphero/vs/item)

# Compare ShipHero vs Item

Canonical: https://www.softwareadvice.ie/compare/61425/429471/shiphero/vs/item

> Detailed comparison between ShipHero and Item. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ShipHero | Item |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 88 | 16 |
| **Starting Price** | - | US$833.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ShipHero

- API
- Accounting
- Activity Tracking
- Delivery Management
- For 3PLs
- Inventory Optimisation
- Multi-Channel Management
- Order Fulfillment
- Order Processing
- Product Identification
- Real-Time Data
- Reporting/Analytics
- Returns Management
- Route Optimisation
- Search/Filter
- Shipping Labels
- Shipping Management
- Status Tracking
- Supplier Management
- Workflow Management

### Item

- API
- Accounting
- Activity Tracking
- Delivery Management
- For 3PLs
- Inventory Optimisation
- Multi-Channel Management
- Order Fulfillment
- Order Processing
- Product Identification
- Real-Time Data
- Reporting/Analytics
- Returns Management
- Route Optimisation
- Search/Filter
- Shipping Labels
- Shipping Management
- Status Tracking
- Supplier Management
- Workflow Management

## Links

- [View ShipHero Profile](https://www.softwareadvice.ie/software/61425/shiphero)
- [View Item Profile](https://www.softwareadvice.ie/software/429471/item)
- [View Original Comparison](https://www.softwareadvice.ie/compare/61425/429471/shiphero/vs/item)

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