---
description: Compare Re:amaze vs Crisp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Re:amaze vs Crisp Comparison
---

Breadcrumb: [Home](/) > [Hotel CRM Software](/directory/339/hospitality-hotel-resort-crm/software) > [Re:amaze \<span\>vs\</span\> Crisp](https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp)

# Compare Re:amaze vs Crisp

Canonical: https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp

> Detailed comparison between Re:amaze and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Re:amaze | Crisp |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 53 | 147 |
| **Starting Price** | US$29.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Re:amaze

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Email Management
- Email Templates
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Crisp

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Email Management
- Email Templates
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Re:amaze Profile](https://www.softwareadvice.ie/software/63529/reamaze)
- [View Crisp Profile](https://www.softwareadvice.ie/software/162277/crisp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Re:amaze vs Crisp Comparison","description":"Compare Re:amaze vs Crisp regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp","about":[{"@id":"https://www.softwareadvice.ie/software/63529/reamaze#software"},{"@id":"https://www.softwareadvice.ie/software/162277/crisp#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Re:amaze","description":"Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, food and beverage, health care and more. Key features include multi-channel communication, automated routing and issue tracking, knowledge base management and also live chat.\n\n\nReamaze features a shared inbox that allows teams to manage interactions with customers from various channels such as Facebook, Messenger, Instagram, Twitter and SMS messages. Users can also monitor customers in real time, keep track of their activities and send canned responses to specific queries.\n\n\nAdditionally, Reamaze features a self-service portal, customizable branding capabilities, email integration and a digital storage space for documents. Mobile applications for iOS and Android devices are also offered.\n\n\nServices are offered on a monthly subscription basis that includes support via email, FAQs and online live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c82e13e3-bfd6-48df-b479-7f7b5c48a839.png","url":"https://www.softwareadvice.ie/software/63529/reamaze","@id":"https://www.softwareadvice.ie/software/63529/reamaze#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":53},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Crisp","description":"Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets users create integrated knowledge base systems to quickly access help articles and resolve customer issues in real-time.\n\n\nFeatures of Crisp include file sharing, customizable live chat interface, shared inbox, translation, audio/video calling, automated messaging, and more. Users can generate campaigns for specific customers and personalize them by adding videos, images or custom messages. Additionally, it lets businesses create public status pages to monitor system statuses in real-time and notify customers about downtimes/outages through email alerts.\n\n\nCrisp comes with an application programming interface, which allows businesses to integrate the platform with several third-party applications such as Slack, Zapier, Salesforce, Facebook Messenger, Zendesk, Telegram and more. The solution is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/db15959c-9997-42ef-ab1d-e8906b2ca5e0.jpeg","url":"https://www.softwareadvice.ie/software/162277/crisp","@id":"https://www.softwareadvice.ie/software/162277/crisp#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":147},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Hotel CRM Software","position":2,"item":"/directory/339/hospitality-hotel-resort-crm/software","@type":"ListItem"},{"name":"Re:amaze vs Crisp","position":3,"item":"https://www.softwareadvice.ie/compare/63529/162277/reamaze/vs/crisp","@type":"ListItem"}]}]}
</script>