---
description: Compare SuperOffice CRM vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SuperOffice CRM vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [SuperOffice CRM \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent)

# Compare SuperOffice CRM vs LiveAgent

Canonical: https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent

> Detailed comparison between SuperOffice CRM and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SuperOffice CRM | LiveAgent |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 133 | 1789 |
| **Starting Price** | €95.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Full Text Search
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- SSL Security
- Segmentation
- Surveys & Feedback

### LiveAgent

- API
- Activity Tracking
- CRM
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Full Text Search
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- SSL Security
- Segmentation
- Surveys & Feedback

## Links

- [View SuperOffice CRM Profile](https://www.softwareadvice.ie/software/67453/superoffice)
- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SuperOffice CRM vs LiveAgent Comparison","description":"Compare SuperOffice CRM vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent","about":[{"@id":"https://www.softwareadvice.ie/software/67453/superoffice#software"},{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"SuperOffice CRM","description":"SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service.\n\nKey features include contact management, project and document management, email marketing, automated ticket routing and live chat integration.\n\nSuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services.\n\nSuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more.\n\nServices are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually.\n\nThe platform supports GDPR compliance for companies operating in European markets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9e3a8f44-97f4-4d3d-ace5-15a2e8c6b7ea.png","url":"https://www.softwareadvice.ie/software/67453/superoffice","@id":"https://www.softwareadvice.ie/software/67453/superoffice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":133,"ratingValue":4.2},"offers":{"price":"95","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"LiveAgent","description":"LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.","image":"https://images.g2crowd.com/display-layer-screenshots/4799/6d439e9ddbfa9df7f917edb83b4d8281fcc8492dce05ded31754117d765ab814.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1789,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/255/customer-service/software","@type":"ListItem"},{"name":"SuperOffice CRM vs LiveAgent","position":3,"item":"https://www.softwareadvice.ie/compare/67453/109980/superoffice/vs/liveagent","@type":"ListItem"}]}]}
</script>