Balto

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance... Learn more

Target size

Images

LiveAgent

LiveAgent is an online Help Desk solution for eCommerce businesses at the small and midsize levels. The platform offers live chat application, ticket... Learn more

Target size

Images

Balto

Overall rating

4.4
(10 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
View all reviews
LiveAgent

Overall rating

4.7
(1,680 reviews)

Features rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7
View all reviews
Balto
  • Free Version
  • Free Trial
LiveAgent
Not provided by vendor
  • Free Version
  • Free Trial
Balto
  • Cloud-based
  • On-premise
LiveAgent
  • Cloud-based
  • On-premise
Balto
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveAgent
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat