Balto

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance... Learn more

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Calabrio ONE

Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud platform integrates... Learn more

Target size

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Balto

Overall rating

4.4
(10 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
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Calabrio ONE

Overall rating

4.5
(264 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.6
Customer Support
4.5
View all reviews
Balto
  • Free Version
  • Free Trial
Calabrio ONE
  • Free Version
  • Free Trial
Balto
  • Cloud-based
  • On-premise
Calabrio ONE
  • Cloud-based
  • On-premise
Balto
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Calabrio ONE
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat