Balto

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance... Learn more

Target size

Images

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from... Learn more

Target size

Images

Balto

Overall rating

4.4
(10 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
View all reviews
Salesforce Service Cloud

Overall rating

4.4
(787 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.1
Customer Support
4.2
View all reviews
Balto
  • Free Version
  • Free Trial
Salesforce Service Cloud
Not provided by vendor
  • Free Version
  • Free Trial
Balto
  • Cloud-based
  • On-premise
Salesforce Service Cloud
  • Cloud-based
  • On-premise
Balto
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Salesforce Service Cloud
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat