---
description: Compare Iru vs xMatters regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Iru vs xMatters Comparison
---

Breadcrumb: [Home](/) > [Customer Identity and Access Management (CIAM) Software](/directory/4427/ciam/software) > [Iru \<span\>vs\</span\> xMatters](https://www.softwareadvice.ie/compare/71745/168379/Iru/vs/xmatters)

# Compare Iru vs xMatters

Canonical: https://www.softwareadvice.ie/compare/71745/168379/Iru/vs/xmatters

> Detailed comparison between Iru and xMatters. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Iru | xMatters |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 483 | 141 |
| **Starting Price** | - | US$9.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Iru

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Application Security
- Audit Management
- Automatic User/Device Recognition
- Compliance Management
- Dashboard
- Issue Auditing
- Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Self Service Portal
- Third-Party Integrations
- User Management
- Workflow Management

### xMatters

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Audit Management
- Compliance Management
- Dashboard
- Issue Auditing
- Monitoring
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Self Service Portal
- Third-Party Integrations
- User Management
- Workflow Management

## Links

- [View Iru Profile](https://www.softwareadvice.ie/software/71745/Iru)
- [View xMatters Profile](https://www.softwareadvice.ie/software/168379/xmatters)
- [View Original Comparison](https://www.softwareadvice.ie/compare/71745/168379/Iru/vs/xmatters)

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