---
description: Compare CloudTalk vs Freshcaller regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CloudTalk vs Freshcaller Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [CloudTalk \<span\>vs\</span\> Freshcaller](https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller)

# Compare CloudTalk vs Freshcaller

Canonical: https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller

> Detailed comparison between CloudTalk and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | Freshcaller |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 268 | 35 |
| **Starting Price** | US$19.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### CloudTalk

- API
- Activity Tracking
- Audio/Video Conferencing
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Real-Time Data
- Recording
- Reporting/Analytics
- Video Conferencing
- Virtual Call Centre

### Freshcaller

- API
- Activity Tracking
- Audio/Video Conferencing
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Real-Time Data
- Recording
- Reporting/Analytics
- Video Conferencing
- Virtual Call Centre

## Links

- [View CloudTalk Profile](https://www.softwareadvice.ie/software/71871/cloudtalk)
- [View Freshcaller Profile](https://www.softwareadvice.ie/software/436334/freshcaller)
- [View Original Comparison](https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CloudTalk vs Freshcaller Comparison","description":"Compare CloudTalk vs Freshcaller regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller","about":[{"@id":"https://www.softwareadvice.ie/software/71871/cloudtalk#software"},{"@id":"https://www.softwareadvice.ie/software/436334/freshcaller#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"CloudTalk","description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9aca57f0-2d00-49ad-8273-bacd90146597.png","url":"https://www.softwareadvice.ie/software/71871/cloudtalk","@id":"https://www.softwareadvice.ie/software/71871/cloudtalk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Freshcaller","description":"Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. You can reduce your resolution times with advanced and automated routing capabilities and swiftly direct your customers to the right experts. \n\nWith Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1a87d6a-e60d-41ab-9b40-12ffd7400707.png","url":"https://www.softwareadvice.ie/software/436334/freshcaller","@id":"https://www.softwareadvice.ie/software/436334/freshcaller#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":35},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/4757/cloud-pbx-software/software","@type":"ListItem"},{"name":"CloudTalk vs Freshcaller","position":3,"item":"https://www.softwareadvice.ie/compare/71871/436334/cloudtalk/vs/freshcaller","@type":"ListItem"}]}]}
</script>