---
description: Compare MSP Manager vs Xurrent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MSP Manager vs Xurrent Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [MSP Manager \<span\>vs\</span\> Xurrent](https://www.softwareadvice.ie/compare/73692/140815/solarwinds-msp-manager/vs/itrp)

# Compare MSP Manager vs Xurrent

Canonical: https://www.softwareadvice.ie/compare/73692/140815/solarwinds-msp-manager/vs/itrp

> Detailed comparison between MSP Manager and Xurrent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MSP Manager | Xurrent |
| **Overall rating** | 3.9/5 | 4.7/5 |
| **Total Reviews** | 15 | 27 |
| **Starting Price** | US$49.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MSP Manager

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Project Management
- Recurring Issues
- Reporting & Statistics
- Support Ticket Tracking
- Task Management
- Ticket Management

### Xurrent

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Billing & Invoicing
- Client Portal
- Collaboration Tools
- Customisable Branding
- Dashboard
- Help Desk Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Project Management
- Recurring Issues
- Reporting & Statistics
- Support Ticket Tracking
- Task Management
- Ticket Management

## Links

- [View MSP Manager Profile](https://www.softwareadvice.ie/software/73692/solarwinds-msp-manager)
- [View Xurrent Profile](https://www.softwareadvice.ie/software/140815/itrp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/73692/140815/solarwinds-msp-manager/vs/itrp)

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