JivoChat vs Zoho Desk Comparison

JivoChat

JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel... Learn more

Target size

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer... Learn more

Target size

JivoChat

Overall rating

4.6
(103 reviews)

Features rating

Value for Money
4.4
Features
4.5
Ease of Use
4.7
Customer Support
4.5
View all reviews
Zoho Desk

Overall rating

4.5
(2,166 reviews)

Features rating

Value for Money
4.5
Features
4.5
Ease of Use
4.4
Customer Support
4.3
View all reviews
JivoChat
  • Free Version
  • Free Trial
Zoho Desk
Not provided by vendor
  • Free Version
  • Free Trial
JivoChat
  • Cloud-based
  • On-premise
Zoho Desk
  • Cloud-based
  • On-premise
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat