---
description: Compare JustCall vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JustCall vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/4369/sales-coaching/software) > [JustCall \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk)

# Compare JustCall vs Zendesk Talk

Canonical: https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk

> Detailed comparison between JustCall and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | Zendesk Talk |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 224 | 21 |
| **Starting Price** | US$29.00 | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation | - |

## Key features

### JustCall

- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Data Security
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management

### Zendesk Talk

- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Data Security
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management

## Links

- [View JustCall Profile](https://www.softwareadvice.ie/software/75453/justcall)
- [View Zendesk Talk Profile](https://www.softwareadvice.ie/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs Zendesk Talk Comparison","description":"Compare JustCall vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk","about":[{"@id":"https://www.softwareadvice.ie/software/75453/justcall#software"},{"@id":"https://www.softwareadvice.ie/software/368594/zendesk-talk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"JustCall","description":"JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesses connect, close, and support customers across voice, SMS, email, and WhatsApp.\n\nWith AI Voice Agents that handle calls 24/7, automatic call scoring, rep coaching, and workflow automation — all in one platform with 100+ CRM integrations — JustCall takes the manual work off your team's plate. Reps get more time selling. Managers get full visibility. Customers get faster, smarter support even after hours.\n\nWhether you're looking to book more meetings, reduce churn, or stop missing inbound leads, JustCall gives your team everything it needs to move faster and perform better.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7536821a-330a-4c10-8117-e259208fec7e.png","url":"https://www.softwareadvice.ie/software/75453/justcall","@id":"https://www.softwareadvice.ie/software/75453/justcall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":224},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zendesk Talk","description":"Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique needs and integrates seamlessly with your existing system. Users can also access detailed call reports, monitor calls for quality assurance, and record calls for training purposes. Zendesk Talk is sold within the Zendesk Suite. The Suite is available in 5 different plans. Contact Zendesk or view their pricing page to see which option is best for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d75957b-5540-4213-bc13-b4055219b730.png","url":"https://www.softwareadvice.ie/software/368594/zendesk-talk","@id":"https://www.softwareadvice.ie/software/368594/zendesk-talk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":21},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Coaching Software","position":2,"item":"/directory/4369/sales-coaching/software","@type":"ListItem"},{"name":"JustCall vs Zendesk Talk","position":3,"item":"https://www.softwareadvice.ie/compare/75453/368594/justcall/vs/zendesk-talk","@type":"ListItem"}]}]}
</script>