---
description: Compare Sendbird vs Intercom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sendbird vs Intercom Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Sendbird \<span\>vs\</span\> Intercom](https://www.softwareadvice.ie/compare/76668/378292/sendbird/vs/intercom)

# Compare Sendbird vs Intercom

Canonical: https://www.softwareadvice.ie/compare/76668/378292/sendbird/vs/intercom

> Detailed comparison between Sendbird and Intercom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sendbird | Intercom |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 31 | 1133 |
| **Starting Price** | - | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Sendbird

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customisable Branding
- Email Management
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Chat
- Support Ticket Management
- Transfers/Routing

### Intercom

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customisable Branding
- Email Management
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Chat
- Support Ticket Management
- Transfers/Routing

## Links

- [View Sendbird Profile](https://www.softwareadvice.ie/software/76668/sendbird)
- [View Intercom Profile](https://www.softwareadvice.ie/software/378292/intercom)
- [View Original Comparison](https://www.softwareadvice.ie/compare/76668/378292/sendbird/vs/intercom)

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