---
description: Compare NAPA TRACS vs Epicor CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NAPA TRACS vs Epicor CRM Comparison
---

Breadcrumb: [Home](/) > [Auto Repair Software](/directory/4261/auto-repair/software) > [NAPA TRACS \<span\>vs\</span\> Epicor CRM](https://www.softwareadvice.ie/compare/76836/258732/napa-tracs/vs/mechanicnet)

# Compare NAPA TRACS vs Epicor CRM

Canonical: https://www.softwareadvice.ie/compare/76836/258732/napa-tracs/vs/mechanicnet

> Detailed comparison between NAPA TRACS and Epicor CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NAPA TRACS | Epicor CRM |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 264 | 1 |
| **Starting Price** | US$109.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### NAPA TRACS

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- CRM
- Communication Management
- Customer History
- Labor Cost Reporting
- Labor Rates
- Multi-Location
- Reminders
- Repair Tracking
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Service History
- Third-Party Integrations
- Transaction History

### Epicor CRM

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- CRM
- Communication Management
- Customer History
- Loyalty Cards
- Mobile Alerts
- Multi-Location
- Reminders
- Repair Tracking
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Service History
- Third-Party Integrations
- Transaction History

## Links

- [View NAPA TRACS Profile](https://www.softwareadvice.ie/software/76836/napa-tracs)
- [View Epicor CRM Profile](https://www.softwareadvice.ie/software/258732/mechanicnet)
- [View Original Comparison](https://www.softwareadvice.ie/compare/76836/258732/napa-tracs/vs/mechanicnet)

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