---
description: Compare Grasshopper vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Grasshopper vs 800.com Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Grasshopper \<span\>vs\</span\> 800.com](https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com)

# Compare Grasshopper vs 800.com

Canonical: https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com

> Detailed comparison between Grasshopper and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Grasshopper | 800.com |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 358 | 313 |
| **Starting Price** | US$14.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Webinars, Documentation, Videos | - |

## Key features

### Grasshopper

- Alerts/Notifications
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Contact Management
- Fax Management
- IVR
- Mobile Access
- Online Voice Transmission
- SMS Messaging
- Virtual Call Centre
- Virtual Extensions
- Voice Mail
- Voicemail Transcription

### 800.com

- Alerts/Notifications
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Contact Management
- Fax Management
- IVR
- Mobile Access
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail
- Voicemail Transcription

## Links

- [View Grasshopper Profile](https://www.softwareadvice.ie/software/77604/grasshopper)
- [View 800.com Profile](https://www.softwareadvice.ie/software/120982/800-com)
- [View Original Comparison](https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Grasshopper vs 800.com Comparison","description":"Compare Grasshopper vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com","about":[{"@id":"https://www.softwareadvice.ie/software/77604/grasshopper#software"},{"@id":"https://www.softwareadvice.ie/software/120982/800-com#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Grasshopper","description":"Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multiple extensions and official messaging, which enables users to run businesses through mobile and desktop apps.\n\n\nThe software allows firms to automate transcriptions and email delivery across sites. The cloud phone module of the product enables enterprises to manage messages without additional costs of hardware. Further, the software provides incoming call control and customizable greetings to welcome clients when they call in.\n\n\nGrasshopper comes with additional services such as vanity numbers, portability, on-hold music and voicemails via emails. It is available on a monthly subscription basis and extends customer support via documentation, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fbda55c3-33c1-4149-aa28-b24b18ee4d44.png","url":"https://www.softwareadvice.ie/software/77604/grasshopper","@id":"https://www.softwareadvice.ie/software/77604/grasshopper#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":358},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.\n\n\n800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.\n\n\n800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ceebae89-3fcf-45de-901a-4563f1ea0516.png","url":"https://www.softwareadvice.ie/software/120982/800-com","@id":"https://www.softwareadvice.ie/software/120982/800-com#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":313},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/4757/cloud-pbx-software/software","@type":"ListItem"},{"name":"Grasshopper vs 800.com","position":3,"item":"https://www.softwareadvice.ie/compare/77604/120982/grasshopper/vs/800-com","@type":"ListItem"}]}]}
</script>
