---
description: Compare EngageBay CRM vs Cbox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageBay CRM vs Cbox Comparison
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [EngageBay CRM \<span\>vs\</span\> Cbox](https://www.softwareadvice.ie/compare/83835/252489/engagebay/vs/cbox)

# Compare EngageBay CRM vs Cbox

Canonical: https://www.softwareadvice.ie/compare/83835/252489/engagebay/vs/cbox

> Detailed comparison between EngageBay CRM and Cbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | Cbox |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 907 | 1 |
| **Starting Price** | US$14.99 | - |
| **Free Trial** | No | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### EngageBay CRM

- Call Tracking Metrics
- Channel Management
- Computer Telephony Integration
- Customisable Branding
- Customisable Templates
- Deal Management
- Email Monitoring
- Lead Management
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Proposal Generation
- Real-time Consumer-facing Chat
- Sales Activity Management
- Scheduling
- Search/Filter
- Task Tagging
- Transcripts/Chat History
- Transfers/Routing
- Website Visitor Tracking

### Cbox

- Customisable Branding
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-time Consumer-facing Chat
- Search/Filter
- Transcripts/Chat History

## Links

- [View EngageBay CRM Profile](https://www.softwareadvice.ie/software/83835/engagebay)
- [View Cbox Profile](https://www.softwareadvice.ie/software/252489/cbox)
- [View Original Comparison](https://www.softwareadvice.ie/compare/83835/252489/engagebay/vs/cbox)

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