---
description: Compare Doxy.me vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Doxy.me vs Updox Comparison
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/4564/telemedicine/software) > [Doxy.me \<span\>vs\</span\> Updox](https://www.softwareadvice.ie/compare/85649/450583/doxy-me/vs/Updox)

# Compare Doxy.me vs Updox

Canonical: https://www.softwareadvice.ie/compare/85649/450583/doxy-me/vs/Updox

> Detailed comparison between Doxy.me and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Doxy.me | Updox |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 1226 | 117 |
| **Starting Price** | US$35.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Doxy.me

- API
- Appointment Scheduling
- Confirmations/Reminders
- Document Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Monitoring
- Multi-Provider Practice
- One-to-One Messaging
- Online Forms
- Reminders
- Remote Treatment Planning
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Virtual Waiting Room

### Updox

- API
- Appointment Scheduling
- Confirmations/Reminders
- Customisable Templates
- Document Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Multi-Provider Practice
- One-to-One Messaging
- Online Forms
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Virtual Waiting Room

## Links

- [View Doxy.me Profile](https://www.softwareadvice.ie/software/85649/doxy-me)
- [View Updox Profile](https://www.softwareadvice.ie/software/450583/Updox)
- [View Original Comparison](https://www.softwareadvice.ie/compare/85649/450583/doxy-me/vs/Updox)

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