---
description: Compare Birdeye vs Grade.us regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Grade.us Comparison
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/3905/social-media-marketing/software) > [Birdeye \<span\>vs\</span\> Grade.us](https://www.softwareadvice.ie/compare/86768/136912/birdeye/vs/grade-us)

# Compare Birdeye vs Grade.us

Canonical: https://www.softwareadvice.ie/compare/86768/136912/birdeye/vs/grade-us

> Detailed comparison between Birdeye and Grade.us. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Grade.us |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 702 | 244 |
| **Starting Price** | - | US$110.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Birdeye

- API
- Campaign Management
- Dashboard
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management

### Grade.us

- API
- Campaign Management
- Dashboard
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management

## Links

- [View Birdeye Profile](https://www.softwareadvice.ie/software/86768/birdeye)
- [View Grade.us Profile](https://www.softwareadvice.ie/software/136912/grade-us)
- [View Original Comparison](https://www.softwareadvice.ie/compare/86768/136912/birdeye/vs/grade-us)

-----

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