---
description: Compare Birdeye vs Delighted regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Delighted Comparison
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [Birdeye \<span\>vs\</span\> Delighted](https://www.softwareadvice.ie/compare/86768/166708/birdeye/vs/delighted)

# Compare Birdeye vs Delighted

Canonical: https://www.softwareadvice.ie/compare/86768/166708/birdeye/vs/delighted

> Detailed comparison between Birdeye and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Delighted |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 704 | 57 |
| **Starting Price** | - | US$134.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Birdeye

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Pulse Surveys
- Real-Time Data
- Reminders
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Delighted

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Pulse Surveys
- Real-Time Data
- Reminders
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View Birdeye Profile](https://www.softwareadvice.ie/software/86768/birdeye)
- [View Delighted Profile](https://www.softwareadvice.ie/software/166708/delighted)
- [View Original Comparison](https://www.softwareadvice.ie/compare/86768/166708/birdeye/vs/delighted)

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