---
description: Compare Birdeye vs Lighthouse 360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Lighthouse 360 Comparison
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [Birdeye \<span\>vs\</span\> Lighthouse 360](https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360)

# Compare Birdeye vs Lighthouse 360

Canonical: https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360

> Detailed comparison between Birdeye and Lighthouse 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Lighthouse 360 |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 704 | 39 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### Birdeye

- AI/Machine Learning
- Activity Dashboard
- Calendar Management
- Communication Management
- Customisable Templates
- Lead Management
- Live Chat
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Real-Time Data
- Reminders
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management
- Third-Party Integrations
- Web Tracking

### Lighthouse 360

- Activity Dashboard
- Calendar Management
- Client Management
- Communication Management
- Live Chat
- Patient Records Management
- Reminders
- SMS Messaging
- Scheduling
- Third-Party Integrations

## Links

- [View Birdeye Profile](https://www.softwareadvice.ie/software/86768/birdeye)
- [View Lighthouse 360 Profile](https://www.softwareadvice.ie/software/214726/lighthouse-360)
- [View Original Comparison](https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360)

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