---
description: Compare Birdeye vs Lighthouse 360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Lighthouse 360 Comparison
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Birdeye \<span\>vs\</span\> Lighthouse 360](https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360)

# Compare Birdeye vs Lighthouse 360

Canonical: https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360

> Detailed comparison between Birdeye and Lighthouse 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Birdeye | Lighthouse 360 |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 704 | 39 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### Birdeye

- AI/Machine Learning
- Activity Dashboard
- Calendar Management
- Communication Management
- Customisable Templates
- Lead Management
- Live Chat
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Real-Time Data
- Reminders
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management
- Third-Party Integrations
- Web Tracking

### Lighthouse 360

- Activity Dashboard
- Calendar Management
- Client Management
- Communication Management
- Live Chat
- Patient Records Management
- Reminders
- SMS Messaging
- Scheduling
- Third-Party Integrations

## Links

- [View Birdeye Profile](https://www.softwareadvice.ie/software/86768/birdeye)
- [View Lighthouse 360 Profile](https://www.softwareadvice.ie/software/214726/lighthouse-360)
- [View Original Comparison](https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Birdeye vs Lighthouse 360 Comparison","description":"Compare Birdeye vs Lighthouse 360 regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360","about":[{"@id":"https://www.softwareadvice.ie/software/86768/birdeye#software"},{"@id":"https://www.softwareadvice.ie/software/214726/lighthouse-360#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Birdeye","description":"Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.\n\nAI Coworkers → Do the Jobs\nJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.\n\nAgents → Do the Work\nEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.\n\nEnterprise-Ready → Built for Scale\nSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.\n\nWith teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.softwareadvice.ie/software/86768/birdeye","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/86768/birdeye#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":704,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Lighthouse 360","description":"Lighthouse 360 is a dental management software designed to help dental practices streamline appointment scheduling and patient communication processes. It provides two-way texting functionality, allowing managers to communicate with patients in virtual waiting rooms using pre-built messages.\n\nAdministrators can manage drafted, sent or scheduled marketing emails and track campaign performances on a unified interface. Lighthouse 360 enables teams to send automated reminders for upcoming appointments and recommended treatment plans. Additionally, medical practitioners can track message history, collect online payments and manage patient reviews.\n\nLighthouse 360 lets businesses integrate the system with several third-party applications such as ABELDent, XLDent, PerioVision, Dentisoft, EasyDental and more. Pricing is available on request and support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b5eff773-4d59-4858-9fc3-fefe7efd80de.png","url":"https://www.softwareadvice.ie/software/214726/lighthouse-360","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/214726/lighthouse-360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":39,"ratingValue":4.1},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/4285/review-management/software","@type":"ListItem"},{"name":"Birdeye vs Lighthouse 360","position":3,"item":"https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/86768/214726/birdeye/vs/lighthouse-360#breadcrumblist"}]}
</script>